Bartlett Regional | House Calls | Winter 2020

Patient feedback Ambulatory surgery X X Everyone was incredibly nice, efficient and understanding as well as responsive. X X Nurses were all very good and professional. X X Excellent hospital, excellent care and excellent staff. X X Dr. Raster was great. X X I had the best experience ever with Dr. Knapp. All staff were kind and very helpful. Emergency department (ED) X X Sara the PA was very good. X X The nurses I saw, Sarah and Megan, were the best nurses I have ever been in the care of. X X Claire called me two days later to check in. I felt very cared for. X X A very special thank-you to my caregivers. Their concern and understanding were beyond exceptional. X X Extremely happy with the care I received. I love Bartlett Hospital! X X Nurse was very knowledgeable and courteous in allowing my family in and allowing them to participate in my treatment. X X The nurses were professional, listened attentively and extremely personable. X X Wonderful staff and doctors. Sharing your thoughts and thanks CCU X X They were all SO good. Very kind and caring. X X The doctors were very pleasant and professional, showing genuine concern, and network well. X X All were outstanding, especially Katie in CCU. X X Nurses in the CCU unit were great! Such great smiles, and very helpful and full of positive vibes. X X Top-notch. Inpatient Obstetrics (OB) X X The best medical experience I’ve ever had. Thanks to everyone at Bartlett—from dietary to the nurses and CNAs to the physicians. X X Dr. Cook was amazing. X X OB nurses are incredible. We felt so cared for and taken care of 100% of the time. X X Dr. Newbury is amazing. I feel so lucky to have had him as my doctor through this experience. X X I would recommend to anyone to have their baby at Bartlett. Med/Surg X X Outstanding nurses and CNAs. X X I feel very lucky that I ended up in such an outstanding hospital as Bartlett Regional! X X Prompt, professional, caring. X X Dr. Scott was very helpful and answered all my questions in a clear, easily understood manner. X X Food was very good! X X Dr. Benjamin Miller was my doctor. He is amazing and saved my life. X X Best RN and CNAs I have ever seen or been around. Excellent staff at Bartlett Regional. X X Dr. Yost was fabulous! X X From the moment I hit the emergency room door until I was discharged—outstanding! X X Dr. Schwarting is a pro! X X Everyone on staff was very good and made me feel safe and well cared for. They went over and beyond to make me feel better and cared for my needs. X X Dr. Schwarting was great. Very personable and easy to talk to, and he listened to your concerns. X X Dr. Taintor was wonderful. X X Excellent, attentive care. Inpatient behavioral health Mental health unit X X The nurses were super great, kind, and patient. X X All of the staff get a double thumbs- up! Nice job! X X Everyone I dealt with was great. The overall care was excellent. X X Therapist was most helpful. Outpatient Services RRC X X Staff is amazing! Speech X X Christine has gone above and beyond normal expectations to provide the care and treatment I need! Diagnostic imaging X X I was impressed and pleased by the technician’s concern for my comfort. X X Good experience and good results! X X Great staff and service, as always! X X Excellent care! Physical therapy X X Excellent patient care. Excellent hospital, excellent care! www.bartletthospital.org 3

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