Bartlett Regional | House Calls | Fall 2020

Emergency Department X Both of the nurses I had during my 4-day stay were the best...attentive and affable. X Doctors were great: visited me after, there to answer questions. I thank them for their excellent work. X Staff was super. X ER STAFF IS AWESOME. X Dr. Jones is a rock star. X Nurse was great. She absolutely excelled in her profession. X All the nurses were excellent but John was especially memorable. His bedside manner is excellent, and he is very informative and kind. X I had a decent wait time but I understand there were higher priority patients there at that time. I’m thankful Bartlett prioritizes based on the seriousness of condition. X The admin who took my information was incredibly helpful and kind. She answered all of my questions regarding my bill and put a smile on my face after a rough morning. X Awesome staff, especially Cindy Day. X The entire ER staff were incredible. They were all professional, efficient, thorough, attentive, and very kind. X Nurses were wonderful and listened to me and so did the Dr. X Everyone was amazing. I felt very taken care of. X Great staff. Very helpful. Thank you. X Great docs there. They rock. X You all rock. X Doctor covered all the bases. He quickly pinpointed the possibilities of what was causing my pain. X Excellent technician. X You are all great. X Thanks for the assessment I received there and seeing I needed to be medevaced to Seattle to the trauma hospital where I had a specialist for my injuries. Thank you for your services. It was truly appreciated. X We just moved to Juneau and I had to make an unexpected ER visit. We have moved a lot and I have NEVER had such a positive hospital experience. Patient feedback Sharing your thoughts and thanks Thankyou, Emergency Department team! We value your feedback! Bartlett now has the capability to survey our patients via text and email, increasing the quantity and frequency of feedback we receive about our services. If you are a patient and receive an E-Survey from us, please know that completing it is: X Quick. The survey should only take 5 to 10 minutes to complete. X Unique. Your voice is unique, and we value your feedback. Every voice counts. X Helping us improve. Your feedback will be used to improve the care you receive from us in the future. X Confidential. We keep your personal information and feedback confidential. X Helping us learn. Help us understand. We can’t change what we don’t know. SHARING THANKS www.bartletthospital.org 13