Bartlett Regional | House Calls | Summer 2019

www.bartletthospital.org 3 Patient feedback Ambulatory surgery X X Cailin was very kind and attentive. Helped calm my fears. She was AMAZING! X X Extremely friendly. Emergency department (ED) X X Staff, all nurses and doctors were professional, friendly, helpful, and all were concerned. No complaints from anyone! X X Bartlett has very compassionate doctors and staff. The employees there are wonderful, and people in Juneau are very fortunate! X X Dr. Thompson—inspired confidence; matter-of-fact style. Inpatient Med/Surg X X Excellent care from everyone! X X Overall fantastic bedside manner presented by all staff. Very impressive. X X Jando was my first nurse—she was extremely helpful, kind and knowledgeable. X X Scarlett Adam—exceptional service. Sharing your thoughts and thanks Obstetrics (OB) X X Dr. Newbury is the best doctor I have ever seen. Competently explains big medical terms in a way I can understand, knowledgeable, and a friend. X X Kahani went above and beyond what I would expect a nurse to do and she always had a smile on. X X Susan was very helpful and attentive. Anyone who has her as a nurse is lucky! X X Dr. Hernandez exceeded my expectations—very kind and knowledgeable. X X OB nurses are awesome! Inpatient behavioral health Mental health unit X X All of the nurses were helpful: Andi and Nicole and Harmony. X X I will definitely recommend this facility as five-star, in comparison to what I was given in the past. X X Amazing doctors. Very informative and listened very well too. Outpatient Services Physical Therapy X X Kathy is a wonderful physical therapist who has helped me in my recovery. X X Very short wait, friendly and professional. X X Clarissa is EXCEPTIONAL. I have seen five or six therapists over the past five to six years—she is the best! She has exercises and methods that actually work. She goes out of her way to find appropriate and effective solutions for my issues. Sleep X X I like the friendliness and good service. Thanks! Lab X X Jessica was excellent. Nutrition X X Great experience, friendly, informative listening and advising. X X The food at Bartlett is AMAZING! And I love how they have a special dinner after the birth. Extremelyfriendly!