Bartlett Regional | House Calls | Fall 2019

Patient feedback Ambulatory surgery X X Wonderful, professional care! X X Very good experience—the nurses and doctor were very nice and very professional. Emergency department (ED) X X Dr. Thompson was probably the best doctor we have ever had the privilege to meet. He was caring and compassionate. X X Exceptional care all around. X X Excellent service by all who treated me. I was lucky to be seen right away! Thank you, Juneau Emergency Medical Associates! X X Nurses were very well-trained. Was impressed with their service and care. X X All staff were wonderful. X X I cannot say enough good thing about these AWESOME professionals—they were FANTASTIC. Inpatient Obstetrics (OB) X X Dr. Cook was wonderful! X X The overall stay was wonderful, thank you to the many nurses who loved on our new baby and who took such tender care of both of us during this special time. Sharing your thoughts and thanks Med/Surg X X Very very good experience. X X Excellent nursing care—always agreeable to walk me around the floor and hallways. Always so helpful, kind, thoughtful. X X Excellent nurses, doctors and dietitians. X X The food was awesome! X X The entire staff was AWESOME. You are to be commended for your services. ICU X X The nurses are the best. X X They were all very nice. X X Have always been happy at Bartlett. Inpatient behavioral health Mental health unit X X Awesome food! X X Staff was considerate, kind, and very understanding and considerate during the intake process. X X Nursing staff was amazing. Always patient, kind, compassionate. They are gifted, and I am grateful for their excellent care. X X Danica has a pure heart, and so does the lunch man. I LOVE THE FOOD! X X Thank you Bartlett MHU! Staff very friendly and helpful at all times. Outpatient Services RRC X X I am very pleased with my services. X X I was very grateful for everything, and my experience was “super satisfied.” X X All staff and counselors were very nice and helpful. X X Patrick and Tiffany were amazing and a huge support. Cardiac Rehabilitation X X Bartlett Hospital seems like a very well-run place, and I find it and staff a good experience. Infusion X X Process went very quickly and efficiently. X X The experience was comfortable as always. X X I have always had the best of care and concern during my visits. I would not hesitate to recommend Bartlett to others. Lab X X Great hospital we have here in Juneau! X X Good experience. Wait time was short, the staff were amazing help, very comfortable, and the registration process went by very fast. X X The staff makes the facility run very smoothly and fast but with good care. Sleep X X Excellent facility and staff for sleep study. Speech X X Friendly, helpful staff—no wait. X X I have been very impressed and pleased by the overall improvements of patient care and staff’s helpful, positive attitudes in the 45 years I’ve accompanied family or been a patient at BRH. X X EXCELLENT Carol Whelan! Wonderful, professional care! www.bartletthospital.org 3